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ISPM Marketing & Digital

About us

The Information Systems Project Management (ISPM) department is part of our European Technology organization. This department is responsible for the management of all project where the ICT department is involved, leading implementation of new solutions or improving of existing ones.


The Team consists of 6 IS Project Managers. Their efforts are focused on following domains: Operations & Sales, Marketing & Digital, and Support Functions (Finance, HR, R&D). We currently have an exciting opportunity for an ISPM Marketing & Digital (fulltime (40 hrs/wk), based in Helmond, to provide support to the business at the right level and ensure good consistency in the information system & roadmap.


This requisition is for a locally hired position. Candidates must have current legal authorization to work in the Netherlands. Dorel will not attempt to obtain immigration and labor sponsorship for any applicants.

Your mission

As ISPM, you are the bridge between (internal) customer questions and the available technology. You analyze the processes within the assigned cornerstone and point out options for automation. With your understanding of the wider context of the question(s) and your analysis, you are responsible for making a basic translation of your ideas into the customer’s ICT and process environment (draft recommendation). Furthermore, you will develop the Road Map, write recommendation reports (the Action Plan), and set out the Program of Requirements. Key platforms used in the Marketing & Digital area are : Sales Force as SCRM management tool, Magento as E-Commerce platform, Infor M3 is our ERP within Europe. Stores are equipped with Y2 (CEGID).

Key responsibilities

  • Exploring the information needs of process owners, bottlenecks in the provision of information or the relevance of change proposals for existing information systems.
    • Puts forward proposals for solutions which may or may not be automated and, based on those, draws up the (system) specifications.
    • Specifies the relationships with processes and formulates the data requirements, logical relationships between data, as well as quality and safety requirements.
  • Preparation of the functional design of systems.
    • Provides advice about changes in respect of procedures, powers, duties and other organizational aspects that are required to enable systems to operate.
  • Provides advice about changes in respect of procedures, powers, duties and other organizational aspects that are required to enable systems to operate.
  • Participates in projects for the development or maintenance of information systems and in the case of smaller projects, acts as independent project leader.
    • Is accountable for the project management in accordance with our project framework
    • Is responsible for the coordination of all tasks to be managed on the IT side, in collaboration with other department of ICT.
    • Is accountable for the setup of software to be implemented
  • Support the business teams especially during the tests.
  • Reports to the management about project status, alerts etc.
  • Is in charge to coordinate activities made by third parties : internally as well external contributing to project.

Your profile

  • Bachelor or Master degree; e.g. Computer Science or Information Technology,
  • Excellent English and/or Dutch, both written and spoken.
  • Proven experience with sales processes, E commerce SCRM & CRM projects.
  • Used to an Agile (scrum) way of working
  • Strong analytical skills, customer/service oriented, and able to organize own work effectively
  • Eager to learn, asks questions and thinks along about issues or advice.
  • Able to form own vision, from which you lead a process, a project, a policy issue or a department, and advise management.
  • Able to contribute to complex project take (political) interests of multiple stakeholders into account and able to.
  • Motivation to dive in marketing & service, knowledge about digital tools (see our application map)

Are you ready to grow with us?

The people behind our products and brands make Dorel an even stronger company. We are extending our leading market position and believe team spirit, personal drive, and accountability can make a real difference in achieving sustainable growth. This is essential to our future. We invite you to grow with us!


Because of the international context of our organization, resumes and cover letter must be submitted in English.


Want to work with us?

Apply now

any questions?

Danny Poelen

Danny Poelen


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